Articles

 Can I SSH into my account?

For security reasons by default the SSH service is de-activated. You can open a support ticket at...

 How do I perform a traceroute?

From windows: Click Start -> RunType "cmd" or "command" in the run boxIn the new window, type...

 My connection to Osiris is slow, or frequently disconnects. I think there could possibly be a connectivity issue. What can I do?

Please contact our Support Staff with a network traceroute from the client or workstation with...

 What is my IP address? How do I find it out?

You may have two different IP addresses.  For the purposes of troubleshooting, you may need to...