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Knowledgebase : Email
 

When moving or deleting an email on your iPhone you get the error: Unable to Move Message: The message could not be moved to the mailbox. This only happens if you are using IMAP servers for your email and isn't an issue for POP mailboxes. HOW-TO FIX...
Osiris Communications does not backup individual emails for customer access. If you are using IMAP to check your email and you have already expunged/purged deleted items out of your Inbox than there is no way to recover these items. If you have marked th...
Most likely you have deleted some messages without reading them.  Since deleting the message doesn't actually remove the message from the Inbox it is still counted as an unread message by the mail program.  You can view the unread deleted items by cli...